Ordering & Shipping

Pricing Policy
Should any pricing or copy errors occur on this or any third party website operated by or on behalf of CWJ, we reserve the right to correct them. We strive to maintain an accurate price representation for all products represented herein. Price discrepancies, as the result of technical or human error, will not be honored.

Order Processing
Order processing includes credit validation, name and address verification and fraud protection screening for your security.

Orders not requiring sizing or special ordering will be processed as follows:

• Orders placed before 12:00 PM Eastern Time Monday through Friday will be processed the next business day
• Orders placed after 12:00 PM Eastern Time Monday through Friday or on Saturday, Sunday or holidays, will be processed within the next two business days.

Orders requiring sizing or special ordering will be processed as follows:

• Standard sizes for most rings are size 6 for women and 10 for men. To request a ring in any other size can add up to 5 business days to the total delivery time. The additional time that will be added to the total delivery time is noted in the drop down menu where the size is chosen.
• Some ring materials, such as stainless steel, titanium or intricately carved or engraved rings must be special ordered, for non-standard sizes, from the manufacturer. The additional time that will be added to the total delivery time is noted in the drop down menu where the size is chosen.

Shipping and Delivery Options

Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you placed your order. Also upon shipping, you will receive an email containing your tracking number.

Your shipping and delivery options for in-stock items include the following:

1. Standard Shipping: Standard shipping orders to US continental addresses will arrive three to five business days* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. There is no charge for this service on domestic orders of $99 or more. For orders under $99, there is a charge of $5.00.

2. Expedited Shipping: Expedited shipping orders to US continental addresses will arrive three business days* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. There is no charge for this service on domestic orders of $499 or more. For orders under $499, there is a charge of $15.00.

3. Express Shipping: Express shipping orders to U.S. continental addresses will arrive one to two business days* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. This service is available on all domestic orders for a charge of $25.

4. Overnight Shipping: Overnight shipping orders to U.S. continental addresses will arrive one business day* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. This service is available on all domestic orders for a charge of $30.

5. PO Box Shipping: PO Box shipping orders to US continental addresses will arrive three to five business days* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. There is no charge for this service on domestic orders of $99 or more. For orders under $99, there is a charge of $5.00.

6. APO/FPO Shipping: Overseas orders being sent to APO/FPO addresses will arrive within seven to fourteen days* after being shipped from CWJewelers via USPS Priority Mail. There is no charge for this service on domestic orders of $99 or more. For orders under $99, there is a charge of $8.00.

7. Alaska and Hawaii Shipping: Orders being shipped to Alaska and Hawaii will arrive two to three business days* after being shipped from CWJewelers. An adult signature (over 21 years of age) is required for delivery. There is a $25 charge for this service.

8. CWJ In-Store Pick up: CWJewelers is pleased to to offer in-store pickup of any item purchased on ChristopherWilliamJewelers.com. Once your order has been processed, you will receive an email confirming that it is ready for pickup. There is no charge for in-store pickup.

*Delivery times listed in this section do not include order processing time. For a total estimated delivery time, add the shipping time and the order processing time. For a list of order processing times, please refer to the section titled Order Processing.

Christopher William Jewelers Package Protection Policy

For insurance and security reasons and to ensure your purchase arrives safely in your hands, we have instituted the following package protection policy.
• Each order is sent fully insured at no additional cost to you.
• An adult (21 years of age or over) signature is required to receive packages from CWJ.
• All orders over $350 where a major credit card is used as payment must be shipped to your billing address associated with your credit card.*

Shipping to an Alternate or Non-Billing Address*

For gift givers who want to surprise their loved one with a gift from CWJ, we want to help you maintain the surprise and get your gift where you need it when you need it. We can ship your gift via Express Delivery to get it there quickly for a fast-upcoming special occasion, or we can work with you to get your order shipped to your work or other location that is not your home billing address to help you maintain your surprise. If you will not be home to sign for your order, CWJ can ship your order to your place of work, or another more convenient destination. Please call us to make arrangements at 800-627-8583.